Your job isn’t an easy one. It takes tough tools to get it done, but even the toughest tools can take a beating. That’s why we stand behind a limited lifetime warranty on each of our nearly 3,000 products.
You’re committed to your trade, so it only makes sense that SK is committed to you.
To learn more, read our warranty policy below or you can contact us at 800-822-5575.
LIMITED LIFETIME WARRANTY
SK® products are warranted under normal use and service against defects in materials and workmanship for the expected life of the tool, except as otherwise specified. This excludes wear from normal use, or any problems or defects caused by misuse, abuse, neglect, accidents, modification or improper maintenance of the tool.
For only a period of one year after the date of purchase, storage products, micrometer torque wrenches, dial torque wrenches, torque screw drivers and consumable products that are reasonably expected to be used up or damaged during use are warranted under normal use and service against defects in materials and workmanship. This warranty does not cover wear from normal use, or any problems caused by misuse, abuse, modification or improper maintenance of the tool.
Your sole and exclusive remedy for any breach of this warranty is that SK will, at its sole option, either repair or replace the defective tool, or refund your purchase price, if you return the tool to an authorized SK warranty provider. Contact SK Customer Service at 800-822-5575 to obtain information regarding authorized warranty providers. This Limited Warranty gives you specific rights, which vary from state to state.
ABUSE AND MISUSE
Abuse or misuse of any tool may cause serious or fatal bodily injury, as well as significant property or environmental damage. SK will not condone, support or be liable for the abuse or misuse of any SK® product. Using a tool for the sole purpose for which it was designed is extremely crucial. Any tool that appears to have been used for any purpose, at SK’s sole determination, other than that for which it is intended will not be accepted for warranty replacement, repair or reimbursement. Safety tips and disclaimers are found throughout the SK product catalog and the SKhandtool.com website. SK does not warrant abused and misused tools that could cause injury or threaten the safety of an individual or the environment.
You may take your warranty item(s) to your local SK dealer or you may send them directly to:
SK® Hand Tool, LLC
1600 South Prairie Drive
Sycamore, IL 60178
Make sure to include your name, address and phone number inside the package. In most cases warranty claims are processed within 2-3 weeks, but in rare instances may take up to 8 weeks depending on product availability. If your warranty involves a ratchet or breaker bar please call first as it most likely can be fixed with a repair kit that we can send to you. Please note that you can request repair kits to be sent to you at any time. For all other warranty inquires, please contact:
SK® Hand Tool, LLC Customer Service
Phone: 800-822-5575 | Fax: 800-752-2434
Agents and distributors of SK tools have no authority to make representations or warranties other than those contained in this warranty.
THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL, WRITTEN, EXPRESSED, OR IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY.
If you are a consumer this warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
TORQUE PRODUCT FACTORY REPAIR
Due to the wide variety of torque measuring and limiting devices that SK offers we utilize different service centers that specialize in each product category. Please refer to the chart below for specific warranty center or contact one of our SK customer service representatives at 800-822-5575 for further assistance.