SYCAMORE, IL, June 13, 2011 – IDEAL today announced an optional care plan for its LanTEK® II cable certifier that eliminate worries for customers about unforeseen repair and replacement costs by extending the standard IDEAL 12-month factory warranty by two additional years for a total of three years of coverage.
"Our Care Plan keeps your LanTEK® II in peak condition with free scheduled maintenance and calibration for three years," explains Dan Payerle, Business Unit Manage for IDEAL DataComm Test. "It also includes a free loaner when your LanTEK® II comes in for repair, plus affordable rental units for those times when you need an extra tester."
The three-year term plan is priced at only $1,850 for LanTEK® II 350, 500 and 1000MHz models. FiberTEK FDX fiber certification modules from IDEAL can also be covered under separate care plans starting at $1,350.
One of the highlights of the Care Plan is the annual calibration. IDEAL service staff will test and replace worn accessories and cables to make sure the tester is giving the best results for Category 5E through Category 6A certification. Batteries, adapters, test cables and battery chargers will be replaced if they are performing outside of specifications, as will damaged carrying cases. At the end of the three year program period IDEAL will replace LanTEK® II instrument housings and keypads so the tester will look as good as the day it was purchased.
As part of the Care Plan package, whenever a LanTEK® II needs repair the user will receive a 1000MHz LanTEK® II loaner the next business day to keep their business up and running. After receiving the loaner, the user can send their LanTEK® II to IDEAL in a pre-paid shipping container. IDEAL engineers will inspect the tester, correct any problems and send it back in an average turnaround time of 4 days.
Active service program users are given membership access to IDEAL's pool of rental testers that are fully inspected, calibrated and feature the latest software and accessories. This is the most affordable approach for those times when an extra tester in needed. Prices start at $150 per week.
IDEAL INDUSTRIES, INC. has been serving the electrical industry since 1916. IDEAL is one of the world's leading manufacturers of professional quality tools and supplies serving installation professionals in the construction, maintenance, data communications and original equipment manufacturing industries.
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©2011 IDEAL INDUSTRIES, INC. All rights reserved. All products and names mentioned are the property of their respective owners. While IDEAL has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.